Zoom Workplace Intune - Dialpad not showing | Community
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ZoomMikeIntune
Newcomer
May 20, 2025
Question

Zoom Workplace Intune - Dialpad not showing

  • May 20, 2025
  • 1 reply
  • 2 views

Hello,

 

When I download the zoom intune app for my workplace - I am able to get signed in with SSO and everything works great for a day.  A few days later I go into the app to dial out and the dialpad on the zoom phone is unable to be clicked to dial out.  If I uninstall the app and install, it works fine.  All other features of zoom work such as meetings etc.

Samsung S24 Ultra

Thank you!

1 reply

E
Community Super Champion | Partner
Eliot
Community Super Champion | Partner
May 20, 2025

Hi @ZoomMikeIntune 

 

Some suggestions from other zoom community members.

 

@ Danica1 suggests

Desktop Site in Chrome (probably other web browsers as well as I could not get it working for Edge either but I am using Chrome so...) for my tablet had to be clicked off.

 

@ Mslady suggests

disable the Chrome browser and set the Samsung internet browser as the default. Once the Samsung browser is open make sure that you put it in desktop mode.

 

@RyanZink suggests

go to apps in settings, and grant chrome all permissions

 

please let us know if any of these suggestions work for you.

 

thanks,  eliot

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