I am using Mac from Asia and using a US number registered with Zoom. I can use the phone number to call the US. When I called this number, it led me to a voicemail as intended and I left a voice mail but Zoom didn't seem to receive this voice mail and no notification and no recording a Zoom admin could track. It just seems not functioning at all. I tried few times already. Thanks for your help.
Hi kev1991,
What entity is your u.s. number assigned to; for example, an extension (user), an auto receptionist, or a call queue. If the u.s. number is assigned to a user, voicemails will go to that user’s voicemail box. The user can also receive emails with the voicemail as an attachment if turned on by your admin.
For details, please see:
Managing voicemail messages
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068876
Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.
thanks, eliot
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
