Zoom Phone won't dial out | Community
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E
Newcomer
Emmaest
Newcomer
May 3, 2024
Question

Zoom Phone won't dial out

  • May 3, 2024
  • 1 reply
  • 1 view

Hello,

I have used Zoom Phone to call people for months without a problem.

Today, when I type in the telephone number, it just won't dial out, so I can't call anyone/ make an outgoing call.

Do I need to adjust anything in the settings?

Thanks,

Emma

1 reply

N
Explorer
NorCal-IT
Explorer
August 1, 2024

Wish I could help. I am new to Zoom Phone, just provisioned a Poly E450 and E350 to test. Setup a couple numbers for each phone, and we can receive calls but we cannot dial out. My probably sounds different than yours unfortunately. We've done all the obvious things, INCOMING/OUTGOING turned on, no blocks, etc.

E
Community Super Champion | Partner
Eliot
Community Super Champion | Partner
August 1, 2024

Hi norcal-it,

 

Have you assigned zoom phone calling plans to the users trying to make outgoing calls?

Managing phone users (zoom.com)

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

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