Zoom Phone System | Community
Skip to main content
N
Newcomer
Nas2
Newcomer
March 21, 2023
Question

Zoom Phone System

  • March 21, 2023
  • 1 reply
  • 0 views

Hello All,

I have just signed up to the ZOOM phone system to be run out of Aus.

Tried the chat option and caled ZOOM however 90 minutes later I am no closer to choosing a phone number and can not seem to get anywhere with anyone at ZOOM and the website keeps taking me in circles

 

A couple of questions is ZOOM customer service this horrendous all the time?

Shall I get out while I can and find a better provider?

 

Is there anyone here who can guide me as to how to set up a phone number.

 

Thank you

 

    1 reply

    S
    Community Champion | Employee
    sachinzoom
    Community Champion | Employee
    March 22, 2023

    Hi @Nas2 

     

    Hope you have acquired the phone number. Here is the article to request zoom phone numbers.

     

    https://support.zoom.us/hc/en-us/articles/360034342152-Requesting-Native-Zoom-Phone-numbers

     

    You can buy zoom phone licenses ( unlimited or metered ) from this link, depending on number of users and their calling needs.

     

    https://zoom.us/pricing/zoom-phone

     

    To setup a phone number, Please watch this video for the quick steps:

     

    https://www.youtube.com/watch?v=zd-pi7LITNs

     

    Detailed article is here: https://support.zoom.us/hc/en-us/articles/360001297663-Getting-started-with-Zoom-Phone-admin-

     

    If you have further questions, please let us know and we can help answer any questions.

     

    Hope that helps

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.