Zoom Phone- Outbound caller ID | Community

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Question

Zoom Phone- Outbound caller ID

Forum|Forum|2 years ago
July 28, 2023
1 reply
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Does anyone know if I can limit which caller ID options the users can use? I have 4 divisions with 2-5 phone numbers each. I only want them to be able to call out from the main phone number for the divisions. So 4 numbers on the list of about 20. Thanks!

Provisioning

Community Super Champion | Partner

Hi pro-spect

You can set up each division as a Site.

Each site can have its own caller-id number and caller-id name.

as admin, you can limit the caller-id number for members of a division to that division’s (site) caller-id number.

The site’s caller-id number is setup in the site’s auto receptionist and the caller-id name in the site’s profile.

https://support.zoom.us/hc/en-us/articles/360020809672-Managing-multiple-sites

https://support.zoom.us/hc/en-us/articles/360031768431-Frequently-asked-questions-about-caller-ID

https://support.zoom.us/hc/en-us/articles/12099759104269-Enabling-Select-Outbound-Caller-ID-Zoom-Phone-setting

https://support.zoom.us/hc/en-us/articles/360028553691-Managing-the-main-company-number-and-caller-ID

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thanks, eliot