Zoom Phone Logs: "Charged Calls only"!

Forum|Forum|9 months ago
April 22, 2025
2 replies
2 views

I have a question for the community regarding viewing charged calls only since I am currently on a metered plan.

When I go to the Administration section:

click on Phone System Management - Logs and once the Logs window opens in the "New View Version " how do I find the "Show charged call logs only"?

Because when I choose the Classic View Version, I can see the check box for "Show charged calls only" at the bottom.

So, on the " New View Version" what are the steps to get to the" show charged call logs only"?

Right now, I go right away to the classic view page but if and when it is terminated I will be out of luck which is frustrating!

Thanks guys!

Best answer by sparrow

Account Management => Reports => Select Phone System => Move tab to Charge Log => And check the box that states Show Charges Only.

D

dcookgrcc

Newcomer

I don't see a specific option for this in the new view. The Direction & Type filter can filter for external calls, but this will include emergency and toll-free calls. You could export the results and filter out the irrelevant calls.

O

OzricCalder

Newcomer

Yeah, I noticed that too the new view filtering feels a bit limited.
Exporting and cleaning up manually seems like the only solid workaround for now.

sparrowAnswer

Community Super Champion | Customer

Account Management => Reports => Select Phone System => Move tab to Charge Log => And check the box that states Show Charges Only.

L

Lobo1Author

Newcomer

Super, that works like a charm! Thank you for your help!!!!!

MGSR

Community Manager

Hello @Lobo1!

We're glad that @sparrow's anwer has solved your query. I have marked it as a solution for you.

If you have further concerns, please let us know.

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