Zoom Phone Dial by Name Directory audio prompt | Community
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Explorer
Dlemesurier
Explorer
February 18, 2022
Question

Zoom Phone Dial by Name Directory audio prompt

  • February 18, 2022
  • 2 replies
  • 1 view

Can the 'dial-by-name' directory audio prompts be changed to match the IVR voice settings?

The default voice within the 'dial-by-name' directory is quiet jarring next to the IVR selected voice. It comes off as unprofessional.

 

 

    2 replies

    Manny5429
    Employee
    Manny5429
    Employee
    March 3, 2022

    @Dlemesurier As fo the moment, our Dial by name uses a default English voice. 

     

    D
    Newcomer
    dougkling
    Newcomer
    July 24, 2022

    This is NOT the answer I was hoping for at all.   Dlemesurier was spot on accurate in stating that this is VERY unprofessional sounding.  To the point that I do not even want to use the dial by directory feature if this is the only audio supporting it.  PLEASE consider changing this, it is details like this that make Zoom seem like it is not ready for enterprise quality.

      Manny5429
      Employee
      Manny5429
      Employee
      March 9, 2022

      @Dlemesurier 

      If my reply solved your discussion don’t forget to mark reply as the solution. Thanks!

      T
      Newcomer
      TheBigE
      Newcomer
      August 4, 2022

      Just adding my name to the list of users who would like to be able to select the voice for the DBN directory from the list of voices available elsewhere in the system.

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