zoom phone audio transcripts not visible in salesforce | Community
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Newcomer
May 27, 2022
Question

zoom phone audio transcripts not visible in salesforce

  • May 27, 2022
  • 1 reply
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I have successfully connected the zoom phone to salesforce. I can able to call and record the zoom phones into salesforce. However, I'm unable to view the zoom phone recording transcript in salesforce. I can view only zoom phone audio recording and voice mail. 

 

But, I can able to view the transcript in the zoom account. Please help me to fetch the zoom phone recording transcript to Salesforce. 

    1 reply

    Newcomer
    August 8, 2022

    @mohann did you find an answer to this?  If yes, can you share.  Thanks.