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Newcomer
March 8, 2022
Solved

Zoom Phone Additional License

  • March 8, 2022
  • 1 reply
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Hi everyone!

I am a new Zoom admin and here is my situation:

We have our Zoom Phone account set up including main number

US/CA unlimited calling plans are assigned to users with their own numbers.

We are in need to add more US/CA Unlimited Calling plans but when I go to the Billing section there is no option for me to buy more plans, just a grayed-out Cancel option. 

How can I add/purchase more US/CA Unlimited Calling Plans?

    Best answer by Manny5429

    @SonnyBlanco Do you know your Account Executive or Customer Success Manager at Zoom? They are your best allies to purchase additional Zoom Phone calling plan licenses. 

    1 reply

    Manny5429
    Employee
    Manny5429Answer
    Employee
    March 8, 2022

    @SonnyBlanco Do you know your Account Executive or Customer Success Manager at Zoom? They are your best allies to purchase additional Zoom Phone calling plan licenses. 

    Newcomer
    March 9, 2022

    Thank you! The account owner had an option for purchase and did it for me.