ZOOM PHONE | ACCOUNT IS INVALID | Community
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Newcomer
June 26, 2025
Solved

ZOOM PHONE | ACCOUNT IS INVALID

  • June 26, 2025
  • 3 replies
  • 0 views

I just purchased a zoom phone number then I can't make any phone call. 

Best answer by Eliot

hi @Marie02 

 

please assign your Zoom telephone number to yourself (your extension) as the owner and assign your Zoom Phone calling plan to yourself (your extension).

 

if you need additional assistance, you can schedule a session with a Zoom Phone Enablement Specialist.

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

3 replies

EliotAnswer
Community Super Champion | Partner
June 26, 2025

hi @Marie02 

 

please assign your Zoom telephone number to yourself (your extension) as the owner and assign your Zoom Phone calling plan to yourself (your extension).

 

if you need additional assistance, you can schedule a session with a Zoom Phone Enablement Specialist.

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

MGSR
Community Manager
Community Manager
July 2, 2025

Hello @Marie02,


Did you see the previous response from @Eliot?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

MGSR
Community Manager
Community Manager
July 9, 2025

Hi @Marie02!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!