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Explorer
March 26, 2024
Solved

Zoom is Not Allowing Voicemails.

Zoom phone is setup for voicemail, but no voicemails are happening. Its disconnecting, saying you couldn't be connected after ringing. This is happening on all phones on our account. 

 

In other words when anyone calls our Zoom numbers, they cannot leave a voicemail. This is across our entire account. I've shared my personal settings below. 

 

 

QLAdminAnswer
Partner
March 29, 2024

You have call forwarding setup, probably through the PC app or mobile app.  That orange box at the top gives you the option to disable.  

1 reply

QLAdminAnswer
Partner
March 29, 2024

You have call forwarding setup, probably through the PC app or mobile app.  That orange box at the top gives you the option to disable.  

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