Zoom for Salesforce Lightning - Call Salesforce API Failed. Please try again later | Community
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Newcomer
February 28, 2024
Question

Zoom for Salesforce Lightning - Call Salesforce API Failed. Please try again later

  • February 28, 2024
  • 2 replies
  • 2 views

Hi a few of our users are getting a "Call Salesforce API failed.  Please try again later."  Our admins do not see this issue so I'm assuming it's related to some permission but I can't seem to figure out what.  Does anybody have any ideas?

2 replies

Newcomer
March 7, 2024

I have the same issue. Did you find a solution? 

Newcomer
April 26, 2024

Hey did either of you find a solution?

Newcomer
July 2, 2025

If it used to work, try this:

Try the following:

  1. Log out.
  2. Before logging back in, press F12 on your keyboard.
  3. A new window will open. Click on the "Application" tab near the top of the window.
  4. On the left side, there will be a list under the word "Application". Click on "Storage".
  5. Now to the right of a button with the words "Clear site data" there is a checkbox "including third-party cookies. Check this box
  6. Now press the "Clear site data" button
  7. Press F12 on your keyboard to close this window
  8. Now login and see if that helped.