Zoom Fax Not Dumping to Email

Forum|Forum|9 months ago
May 9, 2025
3 replies
6 views

Voicemails that I receive automatically get forwarded as attachments to Email, why do received faxes not do the same, or am I missing a setting?

Best answer by Eliot

hi @JLFousek

email notifications for incoming fax works.

goto account managment->account settings-zoom phone and turn on Fax Notification by Email.

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks, eliot

E

Eliot

Community Super Champion | Partner

hi @JLFousek

I do not see anything in zoom fax support articles to automatically send incoming faxes to a user’s email. I think this could be a useful feature that is turned on selectively.

You may want to consider sending feedback to zoom requesting that this feature be implemented.

Sending feedback to Zoom

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068808

these are links to fax support articles dated 5/8/2025

Using Online Fax

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0079042

Enabling or disabling Online Fax

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0079022

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks, eliot

J

JLFousekAuthor

Newcomer

Thanks, Eliot. I posted enhancement requests to get incoming faxes sent as Emails as well as a confirmation of successfully sent faxes. I was told both of these are in the roadmap to be added to Zoom Fax at some point.