your account has been disable by your admin and suspended additional info required? | Community
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New Member
March 12, 2026
Question

your account has been disable by your admin and suspended additional info required?

  • March 12, 2026
  • 2 replies
  • 42 views

your account has been disable by your admin and suspended additional info required?

i have 2 user and license us canada and uk irelande

    2 replies

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    March 12, 2026

    hi ​@Logan Badiuk 

    Login with your main login and check the status of the users.
    Is the second user in pending or main users list?
     

    Please like and mark as the solution if this helps

    All the best

     

    John Drinkwater

    Zoom Community Super Champion.

    Zoom Developer Champion

    Community Champions are not paid to provide this support and have no access to customer settings or data. I am not personally an employee of Zoom

    https://www.linkedin.com/in/johndrinkwaterlordzoom/
    See my latest content. events, live and prerecorded to showcase features
    https://lordzoom.com/go/hub
    I run many events and upload most on my channel.
    https://www.youtube.com/@boomwithlordzoom
     

    New Member
    March 12, 2026

    i amgetting error that zoom phone is disable by your admin

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    March 12, 2026

    hi ​@Daniel Vega ,

    Zoom phone is a separate subscription, this allows you to have a phone number, make and receive phone calls from your device. Assuming that you have zoom phone. it then needs to be setup.

    Warning: this is built for larger users, so it may feel a lot of effort to setup for just two people.
    I use it and LOVE it.

    I would sugges you start here
    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061379

     

    Please like and mark as the solution if this helps

    All the best

     

    John Drinkwater

    Zoom Community Super Champion.

    Zoom Developer Champion

    Community Champions are not paid to provide this support and have no access to customer settings or data. I am not personally an employee of Zoom