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Explorer
May 5, 2024
Solved

With US & Canada Metered plan, can I receive US calls in Brazil without any fee?

Hi, I hope you are doing well. 🙂

 

Are you able to help me understand the pricing plan for the US & Canada Metered plan ($120/year)?

 

I only need to receive calls from the United States, and I live in the United States.

So I assume there are no additional fees to receive calls as long as I am in the United States. But how about when I travel outside US?

 

For example, if I am on vacation in Brazil and a client calls me from the US and I answer my Zoom Phone, is there any additional fee? 

 

Thank you in advance for clarifying this.

 

Cheers,

 

Bobby

    Vinnie
    VinnieAnswer
    Community Champion | Customer
    May 6, 2024

    You shouldn't be receiving any charges for incoming calls to your US/CA DID number if you are travelling abroad. If anything, maybe Data Roaming charges on your phone if you are not in a Wireless LAN depending on your the Carrier Plan you hired.

    2 replies

    Vinnie
    Community Champion | Customer
    VinnieAnswer
    Community Champion | Customer
    May 6, 2024

    You shouldn't be receiving any charges for incoming calls to your US/CA DID number if you are travelling abroad. If anything, maybe Data Roaming charges on your phone if you are not in a Wireless LAN depending on your the Carrier Plan you hired.

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    bobbyusbAuthor
    Explorer
    May 8, 2024

    Thank you!

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