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Explorer
September 26, 2024
Question

Why don't my international calling work.

we paid for international calling and when we call out it says our plan does not support it. and why does it take 6 months to get sms.

    1 reply

    Arps
    Community Champion | Employee
    Community Champion | Employee
    September 30, 2024

    Hello Dlee,

     

    Check out this article for enabling and disabling international calling on your account:

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065340

     

    For SMS, unfortunately we don't control the 10DLC registration process. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059336

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    Thanks! Rick

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