where can i view the "Premise Peering Design Guide" | Community
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johnmannarino
Newcomer
March 27, 2023
Question

where can i view the "Premise Peering Design Guide"

  • March 27, 2023
  • 2 replies
  • 1 view

I want to connect a Ribbon SBC so that i can call between zoom phone and the on prem Mitel. There;s a form that states to review the design guide, but i cannot locate it.

    2 replies

    S
    Community Champion | Employee
    sachinzoom
    Community Champion | Employee
    April 10, 2023

    Hello @johnmannarino 

     

    Please find all the Ribbon configuration notes here:

    https://support.sonus.net/display/IOT/Interoperability+Testing+Home

    You will need a Ribbon login. This guide should have all the info to setup your trunk. A trunk will need to be requested via a zoom support ticket.

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

    J
    Newcomer
    johnmannarinoAuthor
    Newcomer
    April 10, 2023

    Unfortunately, the document listed on Ribbon for Zoom is 3 years old and is no longer valid. It doesn't mention anything about adding the Zoom root certs or any type of validation testing.

    S
    Community Champion | Employee
    sachinzoom
    Community Champion | Employee
    April 10, 2023

    Hello   @johnmannarino,

     

    Please reach out to your account team so they can send you the Zoom Premise Peering design guide. 

    Meanwhile, Most of the AudioCodes published info will be valid for the Ribbon or any SBC as well. Please download here:

    https://www.audiocodes.com/media/14618/mediant-sbc-for-zoom-phone-with-generic-sip-trunk-configuration-notes.pdf

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.
    Ami_88
    Community Champion | Employee
    Ami_88
    Community Champion | Employee
    November 2, 2023

    Hi @johnmannarino 

    Thank you for contacting Zoom.

    I suggest that you refer to your Zooom Account Team / Zoom Support Team for the Premise Peering design guide which reflects steps on configuring your Zoom Tenant with premise peering (PSTN/PBX).

    As mentioned by my colleague, this to discuss the scenario, make sure that process of implementation is clear and support with any questions also to enable the option from the backend to connect SBC to your Zoom Tenant.

     

    In addition, the link on this support article for Ribbon SBC section should take you to Ribbbon configuration guide. If not updated, you will need to reach out to Ribbon as it has the configuration steps for the SBC itself.

     

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