What are some options to prevent robo-calls? | Community
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Explorer
Tawnytim
Explorer
June 4, 2026
Question

What are some options to prevent robo-calls?

  • June 4, 2026
  • 1 reply
  • 33 views

I’ve been absolutely inundated with robo-calls lately.  Is there something I can enable in my dashboard to prevent these?  Is there some sort of prompt where the caller must press a number to be connected, or something like that?

    1 reply

    E
    Community Super Champion | Partner
    Eliot
    Community Super Champion | Partner
    June 10, 2026

    hi ​@Tawnytim 

    The Zoom Phone call screening feature helps users reduce unwanted calls. When this setting is enabled, incoming direct external callers will be prompted to press a button to reach users. Callers who do not respond will be disconnected. Devices will not be able to receive any third-party faxes.

    Account owners and admins can enable or disable the Call Screening feature at the account, site, group, user, common area, auto-receptionist, call queue, and shared line group levels. This feature is enabled and unlocked by default for the entire account.

    Enabling or disabling Zoom Phone call screening

     

    Another possibility is to use Zoom Phone Spam Protection.

    Please see guides for admin and users

    Admin guide for Zoom Phone Spam

    User guide for Zoom Phone Spam

     

    In addition, call your senators and congressmen to request their assistance in enhancing Federal law to stop spam. Contact your state attorney general to file a complaint. also, complain to the Federal Communications Commission, FCC Consumer Complaint Center at consumercomplaints.fcc.gov  to request their help.

     

    thanks,  eliot

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