website click to call not linked | Community
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Newcomer
February 9, 2023
Solved

website click to call not linked

  • February 9, 2023
  • 2 replies
  • 3 views

we have a business site that has phone numbers listed but they are not coded as a clickable link just text.  our Skype for Business phone system has an addon that puts a clickable icon next to the phone number to make it clickable.  is there any sort of addon for Zoom that will do the same thing?  we have told the users about highlight to call but they feel that is too much to do.

    Best answer by FORE-Craig

    Hi @RyanKatzenmaier 

     

    I can understand how your users would be giving you push-back if they perform repetitive actions all day long.

     

    Zoom doesn't provide browser extensions/plugins that perform that kind of service. The highlight text and and invoke keyboard shortcut is the only thing that Zoom provides at this time.

     

    There may be some third-party browser extension/plugins out on the market. 

     

    I would suggest submitting an enhancement request at https://zoom.us/feed in the meantime and provide screenshots of what the Skype for Business add-on did to help boost your request as a competitive feature.

     

    I hope that helps!

     

    2 replies

    Community Champion | Employee
    February 9, 2023

    Greetings Ryan,

     

    This should help you configure:

     

    https://support.zoom.us/hc/en-us/articles/360027633731-Using-click-to-dial-and-highlight-to-call

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

    Newcomer
    February 9, 2023

    it is as though you didn't even read my question.

    Community Champion | Employee
    February 10, 2023

    Hi Ryan,

     

    I did read the question 🙂 I was mainly referring you to the click to dial option since you mentioned about highlighting not being an acceptable solution for your users. Have you explored this option mentioned in the pre-requisites ?  This was what I understood based on what your S4B plugin would have done. 

     

    https://marketplace.zoom.us/docs/guides/zoom-phone/outbound-call/

    FORE-Craig
    Specialist
    Specialist
    February 9, 2023

    Hi @RyanKatzenmaier 

     

    I can understand how your users would be giving you push-back if they perform repetitive actions all day long.

     

    Zoom doesn't provide browser extensions/plugins that perform that kind of service. The highlight text and and invoke keyboard shortcut is the only thing that Zoom provides at this time.

     

    There may be some third-party browser extension/plugins out on the market. 

     

    I would suggest submitting an enhancement request at https://zoom.us/feed in the meantime and provide screenshots of what the Skype for Business add-on did to help boost your request as a competitive feature.

     

    I hope that helps!

     

    Newcomer
    February 9, 2023

    that's kind of what I figured, just wanted to see if anyone had some sort of a work around for this issue as it will severely limit our employee's efficiency. 

    FORE-Craig
    Specialist
    Specialist
    February 10, 2023

    I understand. Is there a possibility of working with the company who provides the data to have them style the phone number data with the ‘tel: ‘ tag?