Solved
Voicemail Greeting
I have a voicemail greeting recorded and turned on and "Forward to Voicemail" is set but the greeting won't play. I just get the auto attendant. I can't figure out why it won't play.
hi @Barryins
When I call my auto receptionist with the following set up, I get thank you for calling and then vm message. Is this how you are setup?
Please see Zoom support articles for further information.
Managing auto receptionists
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061421
Changing auto receptionist setting
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062100
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thanks, eliot