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Newcomer
March 18, 2022
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Voicemail Email Notifications

  • March 18, 2022
  • 1 reply
  • 4 views

I have 2 users that I gave access to my account's voicemail. I want one of the users to receive email notifications of the voicemail transcription. However, I don't want the second user to get emails when I receive a voicemail. The only solution that I have found only allows me to turn on or off email notifications for both (in the Company Info account settings notifications section). Is there a way to give both users access to my voicemail, but only allow one to receive email notifications? Thanks!

    Best answer by IP-Man

    @jagg789 

    Currently, allow voicemail transcription is either allow or disallow for all, there is no way to separate who will be the user to have access to it by design.

     

    If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

    1 reply

    IP-Man
    Community Champion | Employee
    IP-ManAnswer
    Community Champion | Employee
    March 18, 2022

    @jagg789 

    Currently, allow voicemail transcription is either allow or disallow for all, there is no way to separate who will be the user to have access to it by design.

     

    If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

    jagg789Author
    Newcomer
    March 18, 2022

    Thank you!