Using an ATA with an Analog Phone | Community
Skip to main content
Newcomer
April 5, 2024
Question

Using an ATA with an Analog Phone

  • April 5, 2024
  • 2 replies
  • 11 views

Why is it that we can't connect an analog phone to an ATA and use it with Zoom Phone but we can use an ATA for fax? That's what I was told by the sales rep.

2 replies

sparrow
Community Super Champion | Customer
Community Super Champion | Customer
April 5, 2024

That's incorrect. Zoom is not monitoring each ATA device to verify if it's generating a fax tone vs plain jane audio for a voice call. I've used Cisco ATA's for POTS on desk phones no issue.

Newcomer
April 5, 2024

What's POTS?

 

And why would Zoom say that ATA support is only for fax?