Using 1 number for all users to use SMS | Community
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Newcomer
kristin08
Newcomer
August 30, 2024
Question

Using 1 number for all users to use SMS

  • August 30, 2024
  • 1 reply
  • 4 views

Hi,

 

Is it possible to use 1 number for all users to receive and send SMS? How do I set that up? Thanks

1 reply

sparrow
Community Super Champion | Customer
sparrow
Community Super Champion | Customer
August 30, 2024

Power pack supports this. However, those users will all need a power pack license and be part of a call queue or shared line group. Anyone who does not have a power pack license will not be able to send/receive an SMS to/from the call queue or shared line group.

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