TURNING OFF THE CALLER ID VOICE ANNOUNCEMENT | Community
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F
Newcomer
flip
Newcomer
November 15, 2022
Question

TURNING OFF THE CALLER ID VOICE ANNOUNCEMENT

  • November 15, 2022
  • 2 replies
  • 2 views

How do we turn this feature off?  Just this week, when I have an incoming call, I get a voice announcement stating who is calling and asking if I want to accept or decline.  There is a lag and most often, this announcement is made after I have answered the call.  I can't hear the other party, but they hear the announcement.  Just want to shut it off.  ideas?

thanks

    2 replies

    E
    Community Super Champion | Partner
    Eliot
    Community Super Champion | Partner
    November 16, 2022

    hi flip,

     

    what device such as an iphone or an android cell phone and what zoom client are you using?

     

    thanks,  eliot

    E
    Contributor I
    enielsen
    Contributor I
    November 16, 2022

    I haven't seen or heard anything from our users about this - and they would complain quite a bit if it was going on I think! Is this when answering a call forwarded to a non-zoom phone number, or when answering with the zoom application?

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