Transferring a Zoom video call to a phone extension/telephone number | Community
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K
Newcomer
KMLLC22
Newcomer
April 4, 2022
Question

Transferring a Zoom video call to a phone extension/telephone number

  • April 4, 2022
  • 1 reply
  • 1 view

Hello,

 

I was wondering if there was a way to currently transfer a Zoom Video call to a phone number. 

 

For instance, Zoom account holder is in a meeting with Client A. Client A needs to schedule a follow up appointment with the scheduling department who is only available via telephone. Instead of Zoom account holder hanging up with Client A and having them call, is there a way the Zoom account holder can "Transfer" Client A to a telephone line?

 

    1 reply

    veekash
    Employee
    veekash
    Employee
    April 5, 2022

    Hello,

    While there is no option for the meeting host to transfer a Zoom meeting participant to an internal extension or external phone number, other approach that can be considered for a seamless Zoom meeting user's experience.

    1. The host can put Client A in the waiting Room, while inviting the scheduling department in the  Zoom meeting call via Zoom phone.

    2. The host can then create a break-out room inviting both Client A and the scheduling department to collaborate securely and privately. 

    3. The host can follow up with Client A before closing the meeting. 


    I hope this helps. 

    Thanks,
    Vikash

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