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Newcomer
September 3, 2021
Question

Toshiba ip5631-SDL

  • September 3, 2021
  • 2 replies
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I have a Toshiba IP5631-SDL and I was wondering if I can connect to my phone system in ZOOM?

 

    2 replies

    CloudCat
    Employee
    Employee
    September 3, 2021

    Hello HishamElghotmy,

     

    The Zoom Phone certified device list is located here.

    https://support.zoom.us/hc/en-us/articles/360001299063-Zoom-Phone-certified-hardware

     

    We may be able to attach devices with a generic, third-party SIP profile if the device is TLS 1.2 capable.

    This device is an older device and after a little research does not look like it supports TLS 1.2 (Transport Layer Security) protocol.

    If it does in fact support TLS 1.2, then while it may be attached via a generic sip profile, you would have to lean on Toshiba for troubleshooting.

    Newcomer
    September 3, 2021

    Thank you.

    Community Manager
    September 9, 2021

    Hey @HishamElghotmy, did @CloudCat, resolve your problem? If so, please mark their response as the solution! Thank you! 🙌