the number you have dialed is not supported | Community

FedericoAnzalon

Newcomer

Question

the number you have dialed is not supported

Forum|Forum|1 year ago
March 10, 2024
2 replies
0 views

Hello,

i have this problem where if i try to call in a meeting after i dial my meeting id i receive the message that the number i have dialed is not supported. i have all the correct options enabled to my knowledge but i can figure out what's going on. im in italy if it makes any dirìfference 😊

Call handling and routing

Community Super Champion | Partner

hi federicoanzalon,

if you are dialing in to a zoom meeting with a telephone, you would dial one of the telephone numbers listed on your meeting invite under dial by your location.

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks, eliot

Community Super Champion | Partner

hi federicoanzalon,

zoom has a few dial in numbers for italy

Italy

+39 069 480 6488
+39 020 066 7245
+39 021 241 28 823

https://zoom.us/zoomconference

please also see the zoom support article:

Joining a Zoom meeting by phone

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060564

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks, eliot

FedericoAnzalonAuthor

Newcomer

if i dial any of these numbers and the enter the meeting id followed by # it'll say the number you have dialed is not supported 😰

FedericoAnzalonAuthor

Newcomer

Hi Eliot,

the point is that i get no numbers from italy. also in the settings i cannot choose italy, the only european country i can find is germany.