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Newcomer
caseyn
Newcomer
August 26, 2022
Question

Text to Landline Error

  • August 26, 2022
  • 2 replies
  • 0 views

I have enabled SMS on my Zoom Phone number. I can text out from the Zoom app, but when I try to text my Zoom Phone number I receive a text from +90 (008) 000 42 42 saying that my number "is a landline #. Reply Y to send all TXT messages to this # as voice messages for .25/msg.+ std msg fee. Deatils @vtext.com, TexttoLandline. Anyone else have this issue and how can I fix it?

      2 replies

      J
      Newcomer
      JessBrown
      Newcomer
      August 29, 2022

      I also have experienced this same issue when assigning my new users an already ported and existing phone number.  Open a ticket with support.  They will ask for details, like the mobile carrier, if it happens with a different carrier, date and time of the test SMS message, etc.  It took a few weeks for them to figure out the issue but it was a back end provider provisioning issue.   Good Luck!

        C
        Newcomer
        codemancmc
        Newcomer
        January 18, 2023

        I have the same error, any love here Zoom folks?

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