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C
Newcomer
cbutterfield
Newcomer
February 14, 2022
Question

Text Messages Disapper

  • February 14, 2022
  • 1 reply
  • 4 views

Does anyone have a fix for my text messages disappearing shortly after they are sent? I need to have access to them in the future, so is there a fix around this? 

    1 reply

    FORE-Craig
    Specialist
    FORE-Craig
    Specialist
    February 14, 2022

    Hi @cbutterfield ,

     

    Does this happen in the Zoom desktop or Zoom mobile app, or both, and which operating systems? Are you sure that they are up-to-date? 

     

     

    C
    Newcomer
    cbutterfieldAuthor
    Newcomer
    February 14, 2022

    Seems to be just desktop app which is what I use most frequently. It's up to date. Windows 10 

    FORE-Craig
    Specialist
    FORE-Craig
    Specialist
    February 14, 2022

    Thank you! I just tested with one of my colleague's computers running the Zoom desktop app (ver 5.93) under Windows 10, and it appears to be functioning correctly. 

     

    Is this a new problem for you? Are you new to Zoom phone? Have you been able to send SMS messages previously that didn't disappear?

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