talking calls

Forum|Forum|3 years ago
May 15, 2022
1 reply
2 views

I answer calls on a radio station. i am on a call when another call comes in. i need to put the incoming call on hold and continue my current call. right now i answer the incoming call, puts the current call on hold and answers incoming, i have to put the incoming call on hold and reconnect the previous current call...no bueno...

Ray_Harwood

Community Super Champion | Customer

I’d recommend setting up a call queue, callers will stack up in there, and you can take them one at a time.
This Zoom Support article can help you select between the various call handling options:

https://support.zoom.us/hc/en-us/articles/360039141752-Comparison-of-call-routing-methods

This Zoom Support article will help explain call queues, though is a bit more advanced than your simple one-line operating need:

https://support.zoom.us/hc/en-us/articles/360021524831