Starred Contacts disappeared and won't save | Community
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Newcomer
February 26, 2025
Question

Starred Contacts disappeared and won't save

  • February 26, 2025
  • 2 replies
  • 11 views

About a month ago I noticed all my starred contacts disappeared in the Zoom Windows app. I've readded them several times but after a day or two they will disappear again. The only contact that does not get deleted is the single internal/company contact on this list. All cloud contacts and personal contacts are removed. Is anyone else having this problem and found a resolution?

    2 replies

    Newcomer
    March 31, 2025

    The same thing started happened in my Zoom app (desktop) about a month ago. I've tried re-starting those I use most often, but they're gone the next day. I've tried looking for a setting I may not have configured correctly, but nada. Any ideas?

    Newcomer
    April 2, 2025

    Have tried to star my contacts (personal) but do not seem to be able to. Only contacts that I can star are Company Contacts which is very frustrating as do not need to invite the 100 personal business contacts to zoom.