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Explorer
October 2, 2026
Question

Sound drops on iphone

In each zoom meeting I host, where I meet with two other people, they cannot hear my voice (and my voice only) stops for about 10 seconds.  My clients’ sound is not affected at all.  They can tell me they cannot hear me.  Video is fine.  Nothing is freezing up.  It is always for just about 10 seconds and then comes back like it did not happen.  It only happens once in each meeting.  It is never at the exact same time.  It is always when I am talking.  Never when they are.  I am on my iphone for these meetings. I do have a new iphone as of June.  BUT this did not happen the first couple of months I had the new iphone.  It appears to have started only after an iphone update.  

    4 replies

    Eliot
    Community Super Champion | Partner
    Community Super Champion | Partner
    October 13, 2026

    hi ​@sheiladpc 

     

    Because Apple has recently updated ios to 27.0.1 and Zoom has updated its Zoom Workplace for iOS to 7.2.1, please let us know if you are still experiencing initial loss of your outbound audio for about 10 seconds when hosting Zoom meetings.

     

    Thanks,  eliot

     

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    sheiladpcAuthor
    Explorer
    October 13, 2026

    Yes it happened again in my most recent meeting.  

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    Eliot
    Community Super Champion | Partner
    Community Super Champion | Partner
    October 16, 2026

    hi ​@sheiladpc 

    Try Zoom Workplace reinstall on your iPhone.

    Uninstalling and reinstalling the Zoom application

     

    If that does not solve the issue, six details would help narrow down the cause:

    1. Which iPhone model?

    2. Which iOS version?

    3. Which Zoom Workplace iOS version?

    4. What audio device does the host use?

    iPhone speakerphone

    iPhone earpiece

    AirPods or Bluetooth headset

    Wired headset

    5. How is the iPhone connected during Zoom Meeting?

    Wi-Fi

    Cellular (4G/5G)

    6. Does the same problem occur in other applications?

    Only Zoom Meetings

    Also FaceTime or other calls

     

    thanks,  eliot

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    Newcomer
    October 20, 2026

    Since this started after an iOS update, it could be a Zoom compatibility issue or a microphone permission problem. Try updating Zoom and restarting your iPhone. If it continues, testing with headphones might help narrow down the cause.

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