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Newcomer
June 17, 2024
Question

SMS Text campaign

  • June 17, 2024
  • 1 reply
  • 2 views

Is it correct that any sms / texts with Canada are exempt from this new campaign that needs to be created and approved?

    1 reply

    CarlaA
    Community Manager
    Community Manager
    June 21, 2024

    Hi @Canadian thank you for posting for the first time and welcome to the Zoom Community!

     

    A 10DLC campaign registration is required by U.S. and Canada mobile carriers to enable business-to-consumer (A2P) messaging.

     

    Here is an FAQ and 10DLC campaign creation checklist for when you are ready to get started on submitting your campaign.

     

    Please also note that we have shared a recording of the Zoom 10DLC SMS Campaign Enforcement Webinar here: "Recording - Zoom 10DLC SMS Campaign Enforcement Webinar". This will give you all of the information you need to successfully submit your campaign as well as common rejection reasons and how to fix- I highly encourage you to take a look. 

     

    I hope this helps!