SMS function in the UK Jan 2023

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Hi,

Please could somebody confirm if SMS is available via Zoom in the UK as of yet? And if not, an ETA?

Thanks

FORE-Craig

Expert

Hi @R_Drea

According to the Zoom Support site Frequently asked questions about SMS article which was updated last on January 10, 2023 it is still limited to the USA and Canada.

I don't know if any Zoom employees monitoring the Community would be able to comment on the future status. I would contact Zoom Support directly and ask them.

I hope that helps!

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MikeMittelman

Employee

Zoom SMS for the UK should be coming later this year (next few months) - we are very excited to deliver this feature shortly. Please connect with your account representative for more details!

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J

JackieS1

Newcomer

Hi

We have a UK & Ireland plan and a UK mobile number which has been allocated to a user. He's able to make and receive calls no problem, but he can only receive sms, he can't send sms. He gets the following error:

"You cannot start a new conversation because your number is not enabled for sms. Please reach out to your administrator"

Allow sms has been switched on in his user policy, but when I go to Admin> Phone system management> Phone numbers > and click on his phone number, under messaging capability it says Not Supported.

Can you please help?

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