SMS feature doesn't work after business hours? | Community
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Newcomer
May 19, 2023
Question

SMS feature doesn't work after business hours?

  • May 19, 2023
  • 1 reply
  • 0 views

I run a business and handle some admin work after business hours. I am trying to set up a new profile and the site requires text verification. I just realized, after never receiving the texts from the company, and not receiving my own test texts, that SMS doesn't work beyond the set phone hours. What is that about? AND there are no separate features to manage SMS apart from other phone features. This service is not as dynamic as advertised.

    1 reply

    Community Super Champion | Partner
    May 20, 2023

    hi tr510,

     

    please check to see that you have enabled sms for whatever telephone numbers you want to use sms.

     

    please see

    Setting up SMS – Zoom Support

    Frequently asked questions about SMS – Zoom Support

     

    thanks,  eliot

     

    please see these two support articles: