SMS/10DLC Compliance with less than 10 users | Community
Skip to main content
C
Newcomer
COHoodlum
Newcomer
June 15, 2023
Question

SMS/10DLC Compliance with less than 10 users

  • June 15, 2023
  • 1 reply
  • 0 views

I have 19 phone system users but only 5 Zoom Hosts. As such I can't set up branding or a campaign (minimum 10 host requirement for branding). How do we continue to use SMS with our phone system?

1 reply

Ray_Harwood
Community Super Champion | Customer
Ray_Harwood
Community Super Champion | Customer
June 19, 2023

Welcome to the Zoom Community, @COHoodlum.

 

Go through all the process as if you have plenty of users. Set up a Brand, set up a Campaign, and assign all your phones to it. Also look at my recent response to a similar post here:

https://community.zoom.com/t5/Phone-System/SMS-Texting-Rules/m-p/123615/highlight/true#M6412 

Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.