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I
Newcomer
IDKhioka
Newcomer
November 8, 2022
Question

Silence Ringer

  • November 8, 2022
  • 1 reply
  • 1 view

There is a "Silnece Ringer" setting in the general settings on the Zoom Phone app on the desktop phone, can this setting be turned on or off on a schedule?
For example, it is ON Monday through Friday and OFF Saturday through Sunday and holidays.

The device I am using is a Yealink MP58
Firmware Version
122.30.0.20
Hardware version
135.2.0.0.1.0.32
Zoom version
5.12.6.2097

    1 reply

    E
    Community Super Champion | Partner
    Eliot
    Community Super Champion | Partner
    November 8, 2022

    hi idkhioka,

     

    with auto receptionist, call queues  and personal phone settings. you can specify what happens to a call after hours, weekends or on holidays by selecting the routing option you need. 

    Changing auto receptionist settings – Zoom Support 

    Changing call queue settings – Zoom Support

     

    thanks,  eliot

      I
      Newcomer
      IDKhiokaAuthor
      Newcomer
      November 9, 2022

      Hi Eliot

      Is it possible to have the incoming call but silent ringer in the designation of the processing method?
      And where is the value for that setting?

        E
        Community Super Champion | Partner
        Eliot
        Community Super Champion | Partner
        November 9, 2022

        hi idkhioka,

         

        i can not find any option to have a call appear on a desk phone but not ring.

         

        you can submit a suggestion to

        zoom.us/feed

        you may want to promote your suggestion by explaining the benefits for this option.

         

        thanks

         

        eliot

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