Newcomer
July 31, 2023
Question
Signal Status in Salesforce
- July 31, 2023
- 1 reply
- 1 view
Hello,
We are receiving Inbound calls through Salesforce. Once the call is done, we have a record in the object "Zoom Call Log" created, including a signal status (You can see that in the screenshot enclosed).
My question would be here, does anyone know how this is triggered? I mean, how zoom differenciates status end, answered, missed, rejected.
Thank you 🙂