setting Zoom as default calling app (iOS 18.2)

Forum|Forum|10 months ago
March 26, 2025
2 replies
6 views

It's nice to see zoom become the first third party app to support this new feature on iOS however even after selecting it for calls, it does not seem to work. Is it not fully supported yet?

Call handling and routing

Best answer by BigO

it will only work if you have a paid Zoom Phone license. that's a good point.

B

BigO

Employee

Hi there, looked at the Apple support docs, it mentioned that Once you change your default app, your iPhone will automatically pull up your selected app when you tap a phone number on a webpage, for example, or select the message button from your contacts list.

and it works on my side? what's your use case?

B

brand0Author

Newcomer

When I tap a phone number now, zoom does not open. In fact, nothing happens.

Just to confirm, is it supposed to allow making an audio call through zoom between free users? Or is it restricted to people on paid zoom plans? If so, they should have some documentation explaining this.

B

BigOAnswer

Employee

it will only work if you have a paid Zoom Phone license. that's a good point.

B

BigO

Employee

it works when you click on phone numbers within the phone such as from Safari, if you use native dial pad to make a call, it won't jump to Zoom Phone.

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