Request: Enable outbound calling to “Special Countries” | Community
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July 15, 2026
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Request: Enable outbound calling to “Special Countries”

  • July 15, 2026
  • 1 reply
  • 10 views

How can we enable the outbound call to these countries:

Cook Islands, Papua New Guinea, Samoa, Solomon Islands, Vanuatu
Scope: Apply to our multiple Zoom Phone site.

 

We are currently unable to create a support ticket through the Zoom Support Portal, whereas this option was available previously. We have also attempted to seek assistance via the Zoom Virtual Assistant and phone support, but both channels appear to be AI-based and have not been able to resolve our issue.

Could you please advise on how we can raise a support case or connect with a support representative?

 

    This topic has been closed for replies.
    Best answer by aluyun

    Hey @JBGAcctSupport,

     

    Thank you for sharing this idea. At this time, all feature requests are managed within our https://zoom.us/feed submission form. We encourage you to submit this idea there, where the information will then be passed along to the relevant product team for review.

    1 reply

    aluyun
    Community Manager
    aluyunAnswer
    Community Manager
    July 15, 2026

    Hey @JBGAcctSupport,

     

    Thank you for sharing this idea. At this time, all feature requests are managed within our https://zoom.us/feed submission form. We encourage you to submit this idea there, where the information will then be passed along to the relevant product team for review.