recording a voicemail message using "Record by Computer" - Help! | Community
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C
Newcomer
cgarland1900
Newcomer
November 10, 2022
Question

recording a voicemail message using "Record by Computer" - Help!

  • November 10, 2022
  • 3 replies
  • 1 view

Hello,

 

I'm getting this message when I try to use the Record my Computer.. . "You need to use the latest modern browser to record audio prompt."

 

I cannot record my voicemail message to add to my asset library.  Help!  What do I need to do?

    3 replies

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    November 11, 2022

    What browser are you using?  Make sure your browser has access to your computer’s Microphone or Headset for recording. 

    E
    Contributor I
    enielsen
    Contributor I
    November 11, 2022

    Ray's reply seems likeliest, though I suppose you might also be using privacy plugins that might be impacting the site? So if not a permissions issue and you do have those type of plugins, try disabling them and trying again.

    Y
    Newcomer
    Yogesh_vrtx
    Newcomer
    July 25, 2023

    Hi,

     

    How issue is resolved ??,  i am also facing same issue. 

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