recording a voicemail message using "Record by Computer" - Help! | Community
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Newcomer
November 10, 2022
Question

recording a voicemail message using "Record by Computer" - Help!

  • November 10, 2022
  • 3 replies
  • 21 views

Hello,

 

I'm getting this message when I try to use the Record my Computer.. . "You need to use the latest modern browser to record audio prompt."

 

I cannot record my voicemail message to add to my asset library.  Help!  What do I need to do?

    3 replies

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    November 11, 2022

    What browser are you using?  Make sure your browser has access to your computer’s Microphone or Headset for recording. 

    Creator III
    November 11, 2022

    Ray's reply seems likeliest, though I suppose you might also be using privacy plugins that might be impacting the site? So if not a permissions issue and you do have those type of plugins, try disabling them and trying again.

    Explorer
    July 25, 2023

    Hi,

     

    How issue is resolved ??,  i am also facing same issue.