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Newcomer
October 28, 2024
Solved

Receiving external calls to my Direct number in Zoom

Hi. Recently I currently cannot receive external calls to my Direct number in Zoom, but I can call out. Is the system down?

    CalvoAnswer
    Community Champion | Partner
    October 29, 2024

    Hi

    all zoom system are up and running and there are no issues for zoom phone reported you can check here:
    https://status.zoom.us/

    Does alle other numbers are working? Main phone number?
    You can check in your dashboard if there is anything you can see or open a case for your specific issue.

    Cheers

     

    2 replies

    CalvoAnswer
    Community Champion | Partner
    October 29, 2024

    Hi

    all zoom system are up and running and there are no issues for zoom phone reported you can check here:
    https://status.zoom.us/

    Does alle other numbers are working? Main phone number?
    You can check in your dashboard if there is anything you can see or open a case for your specific issue.

    Cheers

     

    Translate
    CarlaA
    Community Champion | Employee
    Community Champion | Employee
    November 5, 2024

    Hi @tsbe! I just wanted to let you know that I’ve marked @Calvo's response as the accepted solution as I believe it answers your question. I hope it helps! If you have any more questions or need further clarification, feel free to ask.

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