Queue Voicemail BLF | Community
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Newcomer
networker409
Newcomer
June 18, 2025
Question

Queue Voicemail BLF

  • June 18, 2025
  • 1 reply
  • 2 views

Is there a way to add a key on a Yealink desk phone to monitor the status of a queue voicemail box? Like a BLF speed dial but that speed dial transfers to the voicemail box of the queue for each user. And monitors whether or not the queue has an unread voicemail.

1 reply

sparrow
Community Super Champion | Customer
sparrow
Community Super Champion | Customer
June 18, 2025

I don't have a Yealink Phone, but I do have Poly VVX's and Edges along with Cisco 8800's series phones. In all those cases with my teams Call Queue and with a dedicated BLF (Monitoring) button automatically added via the Call Queue membership, never have I experienced a voicemail indicator on any of those devices. Manually trying to add a BLF in my Zoom keys and positions, you can't add a BLF for a call queue. 

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