Porting numbers away from Zoom- Need BTN | Community
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sljnortech
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June 13, 2022
Question

Porting numbers away from Zoom- Need BTN

  • June 13, 2022
  • 1 reply
  • 11 views

Good Day, Trying to port a chunk of numbers from Zoom to Microsoft Teams. Teams requires a BTN (main billing number of the voice account). I opened a ticket with Teams support and they say they do not use BTN (everyone should have this). So what have others done to get around porting numbers away from Zoom?

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    June 13, 2022

    Hey, @sljnortech,

     

    Take a look at this Zoom Support article on porting numbers away from Zoom:

    https://support.zoom.us/hc/en-us/articles/360044407172-Porting-away-from-Zoom-Phone

     

    It looks to me like you obtain the PIN as described in the article and provide that as your BTN to Teams. If not, then I’d  suggest asking Teams for guidance on exactly what number from Zoom you need. 

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