Polycom vvx250 and vvx411 Cannot provision on 5ghz Network
I initially had problems provisioning our phones with our new broadband provider (Sky Business Broadband in the UK), I eventually figured out that they would provision without issue if I separated our wifi signal to separate 2.4ghz and 5ghz networks and connect to the 2.4ghz. (Phone wifi dongles are 5ghz compatible btw).
Problem is, on 2.4ghz the phones disconnect randomly (but usually daily) - So I've re-attempted to try and figure the 5ghz provisioning problem.
I presume it's router settings for 5ghz, but I don't work in IT and my knowledge only goes so far.
After speaking with our Business Provider, they've now informed me our phones are not compatible with their service - only analogue phones will work. I'm really puzzled now, I've tried support with Zoom - but they just keep emailing links to various pages on Zooms help pages or even here within the forum (not even relevant links).
Anyone had similar issues - or can make sense of this?