Why does my phone keep ringing in my headphones after I've answered? No, there's not another call coming in.
It also continues to ring (in my headphones) if the caller drops the call before someone answers.
Is there a setting to fix that? If so, where?
hi @emgee
Maybe something is wrong with your Zoom Workplace app. I suggest doing a CleanZoom Uninstall and then installing the current version of Zoom Workplace app.
Uninstalling and reinstalling the Zoom application
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065146
Release notes for the Zoom Workplace app
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061222
Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.
thanks, eliot
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