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Newcomer
May 8, 2024
Question

Phone not ringing

  • May 8, 2024
  • 1 reply
  • 7 views

I'm a single-person business using Zoom for meetings and for my phone. Zoom is linked to Outlook, so it knows when there's something on my calendar whether it's a Zoom meeting/phone call or not. 

 

The problem is that Zoom won't ring my phone when it sees any event on my calendar. Since I have to block off time on my calendar to get work done for my clients, it's now not letting the phone ring for large chunks of the day. Where can I find the correct setting to turn this off, so that the phone always rings unless I'm specifically in a Zoom meeting?

1 reply

Newcomer
May 13, 2024

Are the meetings automatically placing your phone in DND

 

robinwAuthor
Newcomer
May 14, 2024

Yes, something is placing my phone in DND. It's also happening now when I don't have any meetings on my calendar.