Phone Client Down After Update 5.17.2 (29988)

Forum|Forum|2 years ago
January 17, 2024
1 reply
1 view

Our entire company's phone system has gone down after the update they just sent out. There is no phone support no technical support at all beyond an AI chat bot that is beyond useless. We are looking for a new company. Having no technical support is absolutely crazy. What do you do when your phone just stops working? I've restarted the computer, uninstalled the app, restarted again, reinstalled... still no phone. We pay the bill but aren't getting the service and with no technical support I have to assume they're not interested in fixing it.

Call handling and routing

Best answer by rn-zm

Hey @Danieljwr this seems to be resolved according to https://status.zoom.us/ - let me know if you're still facing issues! 🙂

R

rn-zm

Community Manager

Hi @Danieljwr there seems to be a Zoom incident reported at https://status.zoom.us/ for Zoom Phone - North Americas with a Degraded Performance. Advise to monitor Zoom Service Status and click the 'subscribe to updates' for further updates on this incident. After this has been resolved, please report back if you're still having issues, thanks!