Phone Call History. | Community
Skip to main content
D
Explorer
dlee425
Explorer
October 21, 2023
Question

Phone Call History.

  • October 21, 2023
  • 2 replies
  • 47 views

When we get an incoming phone call during normal business hours, it works fine. After hours it does not display any incoming calls. Is there something I need to do to get this to work?

Thanks for any help.  

2 replies

E
Community Super Champion | Partner
Eliot
Community Super Champion | Partner
October 22, 2023

hi dlee425,

 

Check your settings for how calls are handled during business, closed, or holiday hours.

https://support.zoom.us/hc/en-us/articles/360059966372-Customizing-call-handling-settings

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

0
D
Explorer
dlee425Author
Explorer
October 22, 2023

Have it setup but still does not show any after hour call in the logs. Tried to call my self and does not list it in the history.

0
Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.