Phone Api SMS - Missing Session Data
Hello,
Hoping this is the correct place to post my API question.
My team and I are developing a system that integrates with the Zoom Phone SMS API. The endpoints we use are:
- https://api.zoom.us/v2/phone/users
- https://api.zoom.us/v2/phone/users/{userid}/sms/sessions?from={fromDate}&to={toDate}
- as well as the messages endpoint
Our sessions endpoint seems to be returning invalid data. Calls that return data today don't return data tomorrow. I have an integration test that requests data for a very thin timeframe on 9/11 (2.5 minutes) which should result in 1 session with 6 messages. This test started failing as of last Friday. This particular session has 3 participants. Another session we are testing with (that also has a thin timeframe - 17 seconds) only has 2 participants but is passing.
Note: Currently, we are using JWT and are in the process of upgrading to use S2S.
Following is the URL of the 9/11 call I mentioned.
My mention above regarding calls that return data today and don't tomorrow - this is something we are starting to see as well. Luckily we are still pre-prod.
Any help is greatly appreciated.
Thanks,
Mark